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Market Data Regulation
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FISD
Memo to SEC Advisory Committee on Market Data Management Issues
April
2, 2001
This
memo was written to serve as a background for the April 12 SEC Advisory Committee
on Market Information meeting: TO:
Joel Seligman, SEC Advisory Committee on Market Information Annette Nazareth,
Director, SEC Division of Market Regulation Members, SEC Advisory Committee
on Market Information CC:
FISD Executive Committee FR:
Michael Atkin, Vice President, Financial Information Services Division (FISD),
Software & Information Industry Association (SIIA) DA:
March 28, 2001
Following
the March 1 meeting, the SEC staff asked FISD to prepare a memo to help Advisory
Committee members better understand the broad array of complex issues related
to market data management -- particularly the strong interrelationship between
fees, market data policies, contracts, billing/reporting requirements and administration.
We have attempted to summarize the FISD perspective on the core issues as succinctly
as possible. We are more than happy to provide additional detail on any of the
issues outlined and to answer any questions you have. The
majority of FISD's administrative efforts are designed to identify and simplify
the market data management processes associated with business models as they currently
exist. It's certainly possible that wholesale changes to business requirements
could serve to mitigate some of the complexity of market data management in the
U.S. and elsewhere. My expectation is that this will be part of the discussion
during the April 12 meeting. Our objective with this paper is to explain the current
issues associated with market data management -- without undo commentary, prejudice
or justification. Below are my general assumptions: Many
of the problems being articulated by the market data industry are neither about
the fee setting process or the SEC regulatory oversight process. The issues are
more associated with global differences in business models, variations in the
definition of units of count, approaches to tracking and reporting usage, criteria
for user classification, business requirements associated with redistribution,
ownership of derived works and conflicts over the rights to use data. These are
all legitimate business issues that need to be negotiated among data originators,
distributors and users of market data. There
are over 85 fee-liable exchanges around the world. Exchange data, combined with
all the other data sources (i.e. news, commentary, analytics, and corporate events)
can collectively be viewed as the market data inventory of information vendors
and user firms. Part of the value-added service offering of vendors and redistributors
is the ability to manage the business and administrative requirements of the exchanges.
Over
the past decade, the market data distribution environment has changed dramatically.
We've experienced at least three distribution revolutions -- stand-alone terminals,
data feed delivery, and Internet/Intranet distribution. Wireless communication
will add a whole new dimension to the business challenges of market data management.
Market data business policies have not always kept pace with the changes in technology.
However, it's important to keep in mind that some of these challenges are process-related
while others are business policy-related. In today's business environment, business
model flexibility as well as the ability to innovate and react to new industry
developments are essential for all segments of the industry. The
global market data industry is aware of the complexities associated with market
data management. Exchanges, vendors and user firms are working cooperatively to
simplify, rationalize and automate market data business processes. All sides of
the industry are participating in this process and significant progress toward
resolution of these issues has already been made. FISD members will continue to
work on identifying mutually beneficial approaches that will reduce paper, to
standardize and simplify contract administration, to adopt new technology in their
administrative systems and lessen barriers to product innovation. We
believe that market data management is a global business issue and needs to be
managed as such. The industry's ability to manage market data is compounded by
both the complexities of administrative requirements and the lack of consistency
among the multitude of exchanges and information providers around the world. However,
FISD members still believe that the "preferred choice of consensus"
is the appropriate way to resolve market data management issues. Any direct Commission
(or other regulatory) involvement in the area of market data administration or
redistribution should be assessed, in advance, on its ability to help the industry
manage these business challenges. You should be aware that some of our members
have suggested that Commission action may be necessary where consensus is impossible
or where parties unnecessarily delay implementation of changes.
Market
Data Policy Database
As
discussed during the March 1 meeting, FISD members are in the process of building
a comprehensive market data policy database to define, clarify and publish all
obligations and requirements covered by exchange/SRO contracts. The objective
of this project is to ensure that all vendors, redistributors and end-users understand
and have consistent interpretations of the policy and contractual requirements
of exchanges on a global basis. The
market data policy database currently contains market data policy statements from
33 exchanges (including AMEX, CBOT, CME, KCBOT, Nasdaq, NYMEX, NYSE, NYBOT and
OPRA). Ten more exchange policy statements have been drafted and are awaiting
exchange clearance. The database also contains agreed fee schedules from 28 exchanges
with another 50 awaiting exchange clearance. Our goal is to make the database
globally comprehensive and keep it up-to-date. The
market data policy database is currently in initial beta testing. Access to the
test database is password protected and limited to FISD members only. However,
the FISD Executive Committee has authorized us to provide members of the Advisory
Committee and the SEC with access to the database. The statements of policy have
been drafted by FISD based on published contracts/policy documentation and approved
by the exchange as a "fair and reasonable representation of the exchange's
current policies and practice." Please understand this database is not only
complex, but is still in development, incomplete, untested and not a substitute
for market data contracts. For
access to the Market Data Policy Database, please contact Jill Farr, the MDPP
test coordinator at (e) jill.farr@rightsmgt.com (p) +44-207-628-2040. Please identify
yourself as a member of the Market Data Advisory Committee or SEC staff in your
communication and we'll set you up with a login ID and password. FISD stands ready
to assist you with using the database at whatever level of support is needed. What
are the Contractual Issues?
The
market data contract is the principal document governing what vendors, redistributors
and subscribers can and cannot do with the data. Everything starts with the contract,
and once it's signed, parties are obligated to comply with the terms. FISD members
have done a significant amount of work on market data contractual issues. We
have developed, published and continue to evolve an Exchange Contract Guide (ECG)
to help support contract negotiations among exchanges, vendors and client firms.
The overall goals of the ECG are to review market data contract issues by reference
to the underlying business considerations, with illustrations from a representative
sample of U.S. and overseas market data agreements. FISD
members have also agreed to a number of best practice recommendations including
recommendations on lead-time notification cycles, datafeed questionnaires, units
of count, audits, and fee change notification procedures. Exchanges and other
data providers looking to create or update their market data contracts are currently
referencing the ECG and the best practice recommendations. FISD
has organized the core market data management issues covered by contracts into
twelve categories. Each category has multiple policies. We've built our market
data policy database around 220 individual policy-related questions within those
twelve categories. They are: Definition
of Market Data: Determination of what data is covered by the contract and
therefore subject to the policies and procedures of the exchange. Market
Data Content and Supply: The technical specifications of the exchange. Policies
on Contracts: The types of agreements required by the exchange and definition
of who is responsible for execution of the agreement. Rights
to Use Market Data (Vendor): The rights and restrictions of the vendor/subvendor
on data usage. Rights
to Use Market Data (Subscriber): The rights and restrictions of the subscriber
on data usage. System
Descriptions: The requirement and use of diagrams and technical descriptions
designed to help the exchange understand how the data is being used. Exchange
Fees: The fixed and variable charges levied by the exchanges. Device/User
Query Based Fees: Definition of the unit of count in various environments. Billing
and Payment Requirements: The requirements for billing and payment. Reporting
Requirements: What and how to report data usage to the exchange. Audit
Requirements: The audit rights of the exchange. Other
Market Data Policies: For example, some exchanges have Internet-specific policies
and restrictions that need to be articulated and understood.
What's
the Problem?
As
stated, the rules related to the use of market data are governed by contracts
that are by nature subject to interpretation. Understanding and translating the
complex policies of multiple exchanges is not a simple process. In particular:
Practical
Implications: Contracts are legal documents and do not often spell out how
the rules are to be implemented or how to address the wide variety of real-life
situations encountered by vendors and client firms. Old
Contracts/New Situations: Contracts are complex documents that are difficult
to negotiate. As such, they have a multi-year life span and do not always address
evolving technologies, special situations, or creative new application environments. Conflicts
of Interpretation: Contractual rights and obligations are subject to interpretation
and result in occasional conflicts -- particularly as they relate to new technological
environments or application situations. Complex
Communication Chain: Compliance with the rules often involve multiple organizations
and numerous people within those organizations -- contracts, entitlement systems,
billing and reporting, IT/development, and sales -- who all need to understand
the practical side of market data rules. The lack of knowledge, breakdowns in
internal communication, and priority conflicts can all contribute to compliance
errors or unintentional mistakes, which can result in significant financial liability.
Global
Lack of Uniformity: The underlying contracts often vary significantly around
the world. Understanding the myriad of rules and their application, particularly
as it relates to redistribution of data, in various real-world scenarios can be
a daunting and error-prone task given the complex lattice work of downstream communication.
FISD
members support the concept of market data policy transparency and are working
to document all the obligations and requirements covered by exchange contracts
and to ensure vendors and their clients have consistent, complete and uniform
interpretations of administrative requirements on a global basis. Our members
view our market data policy activities as tools to help ensure that all parties
understand, and can comply with, contractual obligations. They are also being
used for policy comparison, adjustment and new policy development to help members
ensure that market data policies can be efficiently and economically applied in
the real world.
Exchange
Business Practices
We use the term "market data business practices" to refer to the whole
spectrum of issues associated with market data policy, contracts, billing/reporting
and administration. The two core questions before the Advisory Committee are (1)
who should determine the business practices of the exchange and (2) to what degree
should there be regulatory oversight over those business practices?
Some of the more important business considerations below may help the Advisory
Committee better evaluate these questions: Prior-Approval
versus Vendor-Discretion: In a very broad sense there are two types of business
models being used by global exchanges. The first (vendor discretion) gives a license
to the vendor to redistribute data without pre-approval but subject to the terms
of the exchange contract. This is a model used by most exchanges around the world.
The second (prior-approval) starts with the premise that no one is allowed to
do anything with the data until it is approved in advance by the exchange. This
is a model used primarily by the North American equity exchanges. Both business
models are subject to audit as the means of verification. Some vendors have argued
that the North American equity exchange approach is administratively cumbersome.
The exchanges contend that it is necessary for them to effectively manage their
business. User
Classification: North American exchanges use various classification systems
to determine the rights to use market data and fees. For example, there is a distinction
between "professional" and "non-professional" subscribers
for fee determination. In addition, there are distinctions between "vendors",
"sub-vendors" and "subscribers" as well as distinctions between
"internal redistribution", "external redistribution" and "no
redistribution". These classifications are used to determine contractual
obligations, liability, fees and administrative requirements. For each class of
user, fees may vary based on how the user applies the data. Unit
of Count: This refers to how market data is counted and priced as well as
to how the unit is to be applied in vendor and exchange contracts. There is an
ongoing debate within the industry on who and what gets counted. Units of count
can be device-based, user-based, location-based or identification-based. There
are units of count policies for single users, common areas, shared terminals,
and users with multiple terminals. The unit of count is not consistent within
the industry. Implementation is dependent on billing approach (direct versus indirect)
and exchange business policy. Inconsistent units of count definitions complicate
billing reconciliation. Subscriber
Agreements: Subscriber agreements are the method by which exchanges and vendors
seek to control the use and distribution of information and determine responsibility
for compliance with exchange requirements. Subscriber agreements are used to determine
liability, recognize rights to use data and to identify restrictions on data usage.
U.S. exchanges have tended historically to specify their own Subscriber Agreements.
Many overseas exchanges require vendors to ensure that the vendor-subscriber agreement
protects the essential interests of the exchanges with regard to their market
data. The debate is about the need for these agreements as well as the form and
content of the agreement. This includes the creation and use of a common form
agreement and the use of click-on agreements for both professionals and non-professionals. Billing
and Reporting Requirements: Current mechanisms for billing and reporting are
cumbersome, costly and inefficient for everyone in the industry. For user firms
this is about invoice reconciliation and managing their market data inventory.
For exchanges this is about getting compensated for market data. Vendors are in
the middle, frequently acting as the licensee of the exchange as well as the reconciliation
agent for the user. Billing and reporting is multiple-system and very manually
intensive. There is broad global agreement on the objectives of simplifying and
automating the billing process, but it is a huge task complicated by inconsistencies
in reporting requirements and billing approaches (direct versus indirect). Non-Real
Time Data: This refers to the market data policies governing delayed data.
There is general concern to ensure that delayed data is not passed off as real-time.
However, the contractual status of delayed data varies substantially between exchanges
and the practical problems of both determining intellectual property rights and
applying rules and policies to data are considerable. Derived
Data: Most market data agreements include general or specific rights for vendors
and subscribers to process data. Very few contracts are entirely clear on the
extent to which vendors and subscribers are licensed to create or derive their
own intellectual property from exchange market data (i.e. indices, graphs or historical
analyses) and on the extent to which data derived in this way is subject to market
data fees and reporting requirements.
The
administrative burdens related to the management and use of market data are substantial
and costly to all participants in the market data industry. As a general rule,
FISD members believe that the provision of market data should be easy to administer
and flexible enough to accommodate new technologies and electronic commerce initiatives.
The
good news is that all segments of the industry - exchanges, vendors and user firms
alike - agree with this objective and are working together to simplify, standardize
and automate business processes. However, there are at least two significant obstacles
that must be addressed to make this objective a reality. The first is agreement
on the adjustments to business requirements. The second is simplification and
automation of business processes to promote efficiency. Let us offer a few examples
to illustrate the issues:
In terms of business requirements, the issues associated with direct versus indirect
billing and unit of count are good illustrations of the complexities of the factors
at work and areas where there is an honest difference of opinion among industry
participants. Direct
vs. Indirect Billing NYSE,
OPRA, and Nasdaq (for data feeds) have a direct contractual and billing relationship
with their subscribers. They have a prior-approval requirement through the Exhibit
A/Schedule A process. Some vendors have argued that this is unnecessary and administratively
cumbersome. They would like to see the exchanges adopt market data contracts that
authorize the use of data according to the rules specified by the exchange. In
fact, this is the business model in use by most of the exchanges around the world.
The
North American equity exchanges, on the other hand, have adopted this convention
because they say it is needed to support their direct contractual business model
as well as their billing requirements. The debate centers on whether the exchanges
are willing to migrate to vendor billing. The benefits and drawbacks of vendor
billing is a subject of great debate within the industry. The exchanges, and many
of the large user firms that report direct to the exchange, do not advocate vendor
billing because of concerns about the accuracy of invoices and because of the
difficulties of reconciliation associated with indirect billing and reporting
processes. Unit
of Count Standardization
of the unit of count is another area of great debate. Do you count units, passwords,
or locations? If two data feeds are supporting one user, is that one unit or two?
What happens if there are two terminals on one desk -- one for analysis and the
other for trading - is that one unit or two? What about for shared terminals,
is the unit of count the terminal, unique ID, or the total number of users? For
an enterprise license, do you base the unit of count on accesses, terminals, the
number of registered representatives, trading turnover or some other metric? Obtaining
consensus on business requirements is not a simple task. FISD facilitates improving
the overall business climate by providing a forum for open dialogue on the implication
of these business issues to occur. We believe that the work our members are doing
in this arena indicates a genuine attempt by all sides of the industry to converge
on business requirements that can be applied and enforced efficiently and practically
on a worldwide basis. Ideally, these business issues would be managed as legitimate
business concerns based on the business realities of the involved parties. However,
some of our members feel that the Commission might have to exercise oversight
on business policy in areas where the policy requirements could be viewed as an
"impediment to commerce" or where resolution of these issues proves
intractable. Business
Process Automation The
simplification and automation of business processes to promote electronic commerce
and operational efficiency is an area where there are significant opportunities
for reductions in the cost of market data management and administration. This
is also an area where progress is occurring. FISD's role in business process automation
is to facilitate and build consensus via industry working groups and to identify,
analyze and promote advances introduced by industry leaders. Industry reference
tools such as the Exchange Contract Guide and the Market Data Policy Database
are being used as resources in this area. Industry
cooperation has already resulted in a consolidated Exhibit A/Schedule A. NYSE
is presently testing an automated data feed request process that will significantly
reduce the turnaround time for authorization. This is a significant development
and one that will allow for faster response time to marketplace needs. User
firms within FISD have proposed a standard unit of count definition for industry-wide
consideration. NYSE among other exchanges around the world have adopted this definition
and implemented policies and automated billing and reporting systems that allow
users to pay only once if they access the same data from multiple sources. FISD
members and working groups will continue to explore the possibilities for reducing
inefficiency where possible using current business models. These may include,
for example, the adoption of new technology in administrative systems, the use
of common industry billing and customer identification codes to facilitate billing
automation, extending the use of "click-on" agreements and using automated
online administration procedures to replace hard copy documents. Definition
of Core Data So
far, this paper has highlighted the complexity of global market data administration
and identified issues where there may be little benefit, in terms of industry
efficiency or investor protection, from direct involvement by national regulators.
The discussion concerning the level of information required for market transparency
currently taking place among the members of the Advisory Committee are areas where
leadership by the Commission, in consultation with the industry, could have significant
national and global benefits. And
while this paper is about market data business practices, we recognize the concepts
of information competition, the role of exchanges as value-added information providers,
the notion of mandates on the factors of production and the potential for changes
to the display rule make these issues particularly relevant. I'd
like to emphasize that while FISD is not taking an organizational position on
these core issues, we do recognize that there are important market data business
practice implications of the following: -
What is the definition of core data? Points raised by information vendors such
as Bloomberg (see attached paper) suggest that the definition of core data should
include all market data that cannot be derived by reverse engineering. According
to Bloomberg, core data would likely consist of the National Best Bid/Offer (NBBO),
last-sale and other information required by information vendors to build the informational
displays and analytical tools needed by the investment community.
For
example, if an exchange sells a derived product, such as a depth-of-book indicator,
should it have to make available to vendors and investors all the constituent
data elements that were not otherwise available and were used to create the derived
product - such as the depth-of-book data that was used to create the indicator?
The underlying issues is whether the exchange should retain rights of access to
unpublished data that can be used to create a unique competitive advantage in
the market of derived data? -
Should depth-of-book data be mandated? The general perspective within the market
data industry is that with the advent of decimalization, market participants need
to see complete depth-of-book exposure. To preserve the standards of transparency,
some members are suggesting that core data should include access to the depth-of-book
(i.e. the highest level of transparency offered by an exchange).
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Should exchanges compete in the provision of value-added information? To reinforce
the March 1 Advisory Committee discussions, we have found no objections to the
right of exchanges to compete in the value-added information business. The primary
issue of concern raised by the vendors relates to the method of ensuring that
there is a level playing field on access to core data. In other words, they are
suggesting that the discussion examine methods of ensuring that there is no cross-subsidization
so that exchanges bear the same costs as independent entities for core data used
to create value-added functionality and analytics. Some members have suggested
that the use of Exhibit and Attachment A's and the requirement for pre-authorization
puts the exchange in a privileged position of knowing what applications are being
proposed. They are concerned that this gives the exchange an advantage to the
extent they become competitors of information vendors and users.
Conclusion
In the short time available to produce this report, there has been limited opportunity
for individual FISD members to provide considered and detailed input. A large
number of FISD members, inside and outside the United States, have welcomed the
Commission's interest in market data and preparedness to consult the industry
on the best way forward. FISD members appreciate the opportunity to help the Commission
and the members of the Advisory Committee on Market Information more fully understand
the issues associated with market data management. In summary, we believe there
are three core issues to be considered:
- Market data management is complex. Decisions on fees need to be understood in
context of the business policies and procedures of the data originators. To further
enable the SEC and market participants to understand and monitor the prices and
terms offered to data vendors, FISD believes that transparency of fees, contractual
terms and conditions, business requirements and administrative procedures related
to the provision and use of market data are essential.
- There is a distinction that can be made between the issues related to market data
business processes and those related to market data business policies. And while
there is honest disagreement on some of the business policy issues, the entire
industry accepts that the system for disseminating market data should be at the
leading edge of technology and able to embrace the efficiencies of electronic
commerce. Customers should be able to subscribe to, report usage on and pay for
market data products electronically in digital form.
The
North American equity exchanges point out that good faith efforts to reduce administrative
burdens through cooperation and standardization of contracts, policies and procedures
could be viewed as anti-competitive. In order to promote standardization, they
suggest that the Commission may want to consider providing them with limited exemptions
to both encourage and allow them to cooperate and standardize their approaches
to market data administration for the benefit of investors and the securities
industry.
- FISD's experience suggests that business model flexibility is essential to enable
exchanges react to new industry developments. As such, we are unclear how direct
Commission involvement in market data business policy and administration would
help the industry better manage the business challenges associated with a rapidly
evolving industry environment.
That
being said, we are fully aware that with the emergence of information competition,
exchanges will likely become competitors in the value-added information business.
Given the uncertainties of this new environment, it is possible that unregulated
business practices may have the unintentional consequence of impeding commerce.
As such, we understand and support the critical importance continuing Commission
involvement and oversight over the fees, policies and administrative procedures
regarding the provision and use of both core and value-added market data.
Once again, on behalf of the members of FISD, thank you for your consideration
of the issues outlined in this memo. We will make a brief presentation on market
data management issues during the April 12 meeting. In the meantime, please feel
free to contact Mike Atkin with questions
or points needing further clarification.
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